http://www.vuidesign.net/when-call-centers-become-an-advantage-instead-of-a-cost.htm Interface Design Lessons From The World Around Us Wed, 20 Aug 2008 11:35:13 +0000 http://wordpress.org/?v=2.1 http://www.vuidesign.net/when-call-centers-become-an-advantage-instead-of-a-cost.htm#comment-1140 Voice User Interface Design VUI » Blog Archive » Customer Service and the phone in a Web 2.0 world Mon, 17 Sep 2007 21:02:00 +0000 http://www.vuidesign.net/when-call-centers-become-an-advantage-instead-of-a-cost.htm#comment-1140 [...] to the recent post I had regarding companies that are using customer service as a differentiator, this time around [...] […] to the recent post I had regarding companies that are using customer service as a differentiator, this time around […]

]]>