Outbound calling (meaning automated phone calls that go out to specific individuals) is a very profitable business that thrives at times such as this one when companies need to reach more consumers yet want to reduce the costs of making those calls since most of the time they are nothing more than the equivalent of [...]
As of yesterday, the Association of Voice Interaction Design AVIxD site is live and available. If you’re a practitioner of voice and multimodal experience design, are curious about speech and it’s implementation in the real world, or simply want to hang-around self-minded individuals, make sure to check them out and apply for this year’s AVIxD [...]
An interesting discussion came up this week where there was a debate about the length of menu choices and how short/long options should be to help users move along in both an efficient and successful way through a system. Interestingly enough, around the same time I ran across an article from Nielsen talking about taking [...]
I have to admit that in this time and age, even with all the advantages technology provides, when it comes down to keeping track of pending items, errands and to-do-items, I tend to stay in the analog world (read pen and paper). So I was very excited to read about a new smart phone app [...]
Mobile search has been identified as one of those applications where Speech Recognition can become the killer app. There are many instances in which speech recognition has been integrated with mobile devices, some of which include doing recognition embedded on the device, some others that perform the recognition on “the network” (a remote server farm) [...]
Just when you though that having a single phone number that would ring all your phones, coupled with a central voicemail inbox accesible from the web, including the ability to screen calls by listening in live as callers leave a voicemail for free couldn’t get any better, Google does it again. That’s right. Google is [...]
We’ve talked in the past about the use of speech recognition in the realm of note taking, where tools such as Jott allow you to obtain a text version of a voice message, making it easier to document and search for information. Well, Microsoft just recently unveiled a new application of speech recognition, but this [...]
The proverbial dilemma, user-centered design calls for simplicity, yet business requirements often conflict with that principle. The result? Watch, remember, and cry… Enjoy!
Smashing Magazine just published an article about Useful Techniques for Good UI Design, that even though concentrated on Web Applications, I felt there were a few techniques that could be reviewed with an eye towards VUI design: Highlight important changes And by this I don’t mean “Please listen careful for our menu options have changed”. [...]
With more people spending more time watching video on their computers than on TV, it makes sense to have a XUI – A channel for User Interface Design. Enjoy!
