We’ve talked in the past about the use of speech recognition in the realm of note taking, where tools such as Jott allow you to obtain a text version of a voice message, making it easier to document and search for information. Well, Microsoft just recently unveiled a new application of speech recognition, but this [...]
As if not enough discussion has been generated over this particular UI design tool on the VUIDs group, it seems the 37 signals post about how they don’t use Personas stirred yet another round of arguments on both their own site as well as in some other UI-related blogs such as Good Experience and The [...]
For those of us who are members of the Yahoo VUIDs group, you probably recently noticed an interesting (and heated) exchange of opinions on some of Saturday Night Live’s Parodies about “Julie” – the lovely Persona from Amtrak’s automated response system. The sad part is that there are quite a few systems out there on [...]
The Speech industry added the concept of Personas just a few years ago as a Design tool to align any new designs with an existing company brand/image and to model an ideal customer service representative. But the web (in particular the field of Usability) has long used Personas in a different sense: a “User Persona” [...]
