Oh yeah, it’s that time of the year again. If you’re planning to attend this year’s SpeechTEK in New York, please stop by and say hi. Also, you can now look at the final version of the program. In particular, I would like to invite you to the following sessions: Introduction to Voice User Interface [...]
Finally had a chance to look at this month’s cover article of the SpeechTEK magazine. What a joy! I was very pleased to see that once again, the topic of Translations (which I often refer to as “Transgressions”) comes up in an attempt to raise awareness about the implications of simply taking content in once [...]
As promised, here’s a copy of my presentation from this year’s SpeechTEK in New York: “Customers Request the Darndest Things – 10 Challenges for VUI Designers” Description: Business owners have business goals, objectives, and requirements. Designers bring experience and advocate user needs throughout the design process. So how can we create outstanding experiences when objectives [...]
A friend of mine sent me this, and I thought it was really funny. It seems IVRs are entering prime time television not only in the US (as seen in the “Saturday Night Live” sketches of Julie) but in other countries too. It is interesting how even though we all speak different languages, we always [...]
By popular demand, here’s a list of the Top 10 Strategies VUI Designers can follow to design a Spanish application, as published in SpeechTEK’s magazine: Make Spanish as important as any other language Apply Spanish Marketing 101: understand your market Follow user-centric design methodologies: combine usage-case scenario analysis with actual observation Seek professional advice on [...]
