I recently ran across the fantastic short film “Design the New Business” which you can watch online. It talks about the trials and tribulations designers and business people go through when they work together in new ways to solve challenging problems facing businesses today (sounds familiar?). In particular, I really appreciate the fact that it [...]
I just realized that for some reason the digital handout for my presentation isn’t available on SpeechTEK’s site. While I sort that out, I though about proactively posting the deck for anyone wanting to download a copy. The session is entitled “Lessons in Multimodal Interaction Design”, and particularly, the topic I’m going to cover is [...]
The role of “experience” designers and “user interface” designers has been much harder to justify than other designer disciplines such as graphic design or industrial design. For that reason, I find it interesting that the topic of value added by designers has been coming up more and more often, particularly when customers are pretty adamant [...]
Oh yeah, it’s that time of the year again. If you’re planning to attend this year’s SpeechTEK in New York, please stop by and say hi. Also, you can now look at the final version of the program. In particular, I would like to invite you to the following sessions: Introduction to Voice User Interface [...]
A very interesting report from Nielsen was recently published highlighting some of the challenges mobile users face when accessing web information. Aside from the sad news about average success rates being around 59%, it was interesting to me to see how most of the Mobile Problems outlined in the report can be actually seen as [...]
Very interesting debate was triggered by the recent tests (Part 1 and Part 2) on Google Voice performed by readers of the Gadgetwise blog. The overall premise was for readers to call the article?s writer phone number and leave a creative voicemail to gauge the effectiveness of Google?s voicemail transcription system. Even though at first [...]
Outbound calling (meaning automated phone calls that go out to specific individuals) is a very profitable business that thrives at times such as this one when companies need to reach more consumers yet want to reduce the costs of making those calls since most of the time they are nothing more than the equivalent of [...]
We’ve heard about the global phenomenon of a population that is aging, yet there are very little talks about what design strategies should be used for them. Other than the classical stereotypes – louder volume, slower pace yet not condescending, pitch within a certain range, more information, etc. – the impact this tech-savvy population will [...]
It’s that time of year again… If you’re planning to attend next week’s conference, please stop by and say hi. And if you still haven’t decided what presentations to attend, here are a few where I’m participating and which I think will be very interesting (even though I may be a little biased ) Introduction [...]
Interesting article came out today on the New York Times regarding the efforts LG Electronics goes through when designing a new phone. Some others like Nokia are certainly not far behind, thinking about how personal communication will look like in the future via ideas such as Morph (depicted on the image). I certainly wish more [...]
