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SpeechTEK – Multimodal Interaction Design Slides

I just realized that for some reason the digital handout for my presentation isn’t available on SpeechTEK’s site. While I sort that out, I though about proactively posting the deck for anyone wanting to download a copy. The session is entitled “Lessons in Multimodal Interaction Design”, and particularly, the topic I’m going to cover is [...]

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More on documentation and creativity

It was very interesting that we were just recently talking about what it would take to make documentation actually useful, and a couple of weeks later I heard about a new book by the GuiMags guys (creators of a magnet-based prototyping tool for interface design) titled “The Unplugged.” What I find very interesting about it [...]

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Making Documentation actually useful

I was recently reading an article about the future of wireframes in the context of user interface design documentation. Wireframes have been used mostly for visual elements and became a critical building block in the early days of the web. But since I like drawing analogies between other UI fields and the VUI field, there [...]

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12 Useful Techniques For Good (Voice) User Interface Design

Smashing Magazine just published an article about Useful Techniques for Good UI Design, that even though concentrated on Web Applications, I felt there were a few techniques that could be reviewed with an eye towards VUI design: Highlight important changes And by this I don’t mean “Please listen careful for our menu options have changed”. [...]

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XUI User Interface Channel

With more people spending more time watching video on their computers than on TV, it makes sense to have a XUI – A channel for User Interface Design. Enjoy!

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Usability on wide and deep menus

It seems one of the most frequent questions that come up when designing a new user interface is “how many options should appear on any given menu?” which depending on the answer is almost always followed by “how many levels down should the system have?” And believe me, neither one has an easy or absolute [...]

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7 Components for a Successful Phone System Redesign

(I found this great article by Jared M. Spool) and decided to do an adaptation) From observation and analysis, it seems teams who focus on the long term objectives of a project and an organization are far more likely to create designs that really pay off for the organization, whereas short-term vision teams end up [...]

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People-centered design

Considering the latest advancements and the impact of social media in our environment, I think it would make sense to borrow a page from social design and re-think who should be the center or “pivot” of our designs. As Joshua points out in his blog, social software has changed the focus of most web applications [...]

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SpeechTEK trend – Alternative A/B call flow design

One very interesting trend that came up a handful of times during this year’s SpeechTEK East Conference was the use of Alternative A/B Call Flow designs, pushed by companies such as SpeechCycle and Google. The basic premises of A/B Call Flow Design are that designs shouldn’t use a single path for all interactions, and that [...]

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SpeechTEK Fall 2007 – Customers Request the Darndest Things

As promised, here’s a copy of my presentation from this year’s SpeechTEK in New York: “Customers Request the Darndest Things – 10 Challenges for VUI Designers” Description: Business owners have business goals, objectives, and requirements. Designers bring experience and advocate user needs throughout the design process. So how can we create outstanding experiences when objectives [...]

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