As a follow-up to my previous post, it was interesting to read David Pogue’s review of Google’s First Phone, particularly in regards to some of the UI Compromises designers had to make on this first iteration of the Android-based phone: The Menu Button – This feature provides context-relevant options based on the current task. David [...]
I’ve always been fascinated by the cross-pollination that can be achieved when various fields and disciplines work together. As you might have noticed from my various posts, I also like to keep an eye out for opportunities in the UI field – things happening in other fields that may not be working together in ours [...]
I recently ran across a series of posts and a SpeechTEK magazine article about a new service currently in Private Beta called Fonolo. The premise is definitively very interesting. What this Canadian start-up is attempting to do is to replicate the concept of bookmarking and deep linking (process of linking pages in the lower levels [...]
How good is automation when it only works for part of the process? That’s what I often wondered while traveling since in many occasions I’ve found myself trying to use technology only to find out it didn’t save me from having to get in line at the airport. For example, sometimes you try to check-in [...]
Interesting article came out today on the New York Times regarding the efforts LG Electronics goes through when designing a new phone. Some others like Nokia are certainly not far behind, thinking about how personal communication will look like in the future via ideas such as Morph (depicted on the image). I certainly wish more [...]
It seems the current issue of BusinessWeek is focusing on Customer Service Champs in 2008 and “Consumer Vigilantes“. Therefore it isn’t surprising to seem them cover a little bit of the history of the GetHuman movement and its evolution from a simple IVR cheatsheet into a full movement with the goal of “convincing enterprises that [...]
(I found this great article by Jared M. Spool) and decided to do an adaptation) From observation and analysis, it seems teams who focus on the long term objectives of a project and an organization are far more likely to create designs that really pay off for the organization, whereas short-term vision teams end up [...]
After catching-up on all the topics and discussions from the vuids group that came out around the Holiday season, the idea that seemed to kept coming up was that it’s still very hard (if not harder) for designers to get designs done right, mostly due to external reasons (things sold the wrong way, business requirements, [...]
I had a very interesting experience recently. I was at a customer’s site performing some on-site multi-modal usability testing that involved participants who could perform some of their day-to-day operations via a palm-based device using the keyboard, the device keys, the stylus, or of course, good old speech recognition. But where things got really interesting [...]
That’s right. How many times have you been outside and saw one of those humongous ad displays telling you about the next great thing since sliced bread? Well, what if you could now interact with those displays, and not only that, but even be able to play with other bystanders! I’ve seen similar things in [...]
