Archive | July, 2009
Article

Speech and Mobile Usability

A very interesting report from Nielsen was recently published highlighting some of the challenges mobile users face when accessing web information. Aside from the sad news about average success rates being around 59%, it was interesting to me to see how most of the Mobile Problems outlined in the report can be actually seen as [...]

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Article

Google Voice and three truths about testing

Very interesting debate was triggered by the recent tests (Part 1 and Part 2) on Google Voice performed by readers of the Gadgetwise blog. The overall premise was for readers to call the article?s writer phone number and leave a creative voicemail to gauge the effectiveness of Google?s voicemail transcription system. Even though at first [...]

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