Outbound calling (meaning automated phone calls that go out to specific individuals) is a very profitable business that thrives at times such as this one when companies need to reach more consumers yet want to reduce the costs of making those calls since most of the time they are nothing more than the equivalent of [...]
As of yesterday, the Association of Voice Interaction Design AVIxD site is live and available. If you’re a practitioner of voice and multimodal experience design, are curious about speech and it’s implementation in the real world, or simply want to hang-around self-minded individuals, make sure to check them out and apply for this year’s AVIxD [...]
An interesting discussion came up this week where there was a debate about the length of menu choices and how short/long options should be to help users move along in both an efficient and successful way through a system. Interestingly enough, around the same time I ran across an article from Nielsen talking about taking [...]
